Volkswagen AG has initiated the 20X7 and 20X4 recall campaigns for the exchange of natural gas fuel tanks in natural gas vehicles of various series’. This concerns the Touran, Passat and Caddy model series’. Owners of affected vehicles are requested to contact an authorised Volkswagen Service Centre.

Corrosion to gas fuel tanks in affected vehicles may cause a gas fuel tank to burst, which could lead to serious or fatal injury.

Enter your vehicle identification number and see if your Volkswagen is affected.

If your vehicle is affected, please contact a Volkswagen Partner immediately. Upon completion of the recall campaign, they will provide you with the relevant verification that your vehicle was included.

If your natural gas vehicle is not affected by the 20X7 or 20X4 recall campaigns, you can obtain a clearance certificate from Volkswagen Customer Service.

Even if this unscheduled visit to the workshop causes you an inconvenience, we hope that you understand and support the implementation of this measure. We appreciate your faith in the Volkswagen brand and hope that we can count on your loyalty in the future.