Customer satisfaction and service quality

Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.

A VW service employee changes a brake disc of a yellow Volkswagen

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

An Economy Service employee stands next to a blue Volkswagen Tiguan

Economy Service

With our Economy Service, we offer repairs and services for a price that is adapted to your Volkswagen that is four years old or more – at the customary level of Volkswagen quality, of course. Repairs are conducted with tailor-made Genuine Parts or structurally identical parts, such as our Economy Parts.